HP recovery cds
Alright, my friend made the serious mistake of buying an HP Pavlion 552w about 2 years ago. He had a problem with the hal.dll, took it into staples to get it fixed, and they reformatted and reinstalled. Anyway, it happened again, used a dell restore cd. Great, but it just barely recognized his hardware. So, he used his neighbor's unknown brand recovery cd, same problem. He got the official restore cd set from HP a couple of days ago, since the hidden recovery partition got wiped out. He started up off of the first cd, and when setup got to the license screen, it bombed out, not finding the EULA file. Apparently, this is the only one he can boot off of, which is labeled "Recovery Console", and is also critical to start the recovery process. The i386 folder has far, far fewer files than it should (~220, should be ~5080). So, should he remaster the CD with the missing file(s)? Pester HP to give him a way to properly restore his system?