Windows 3.11 hangs on startup

I am a novice. I have installed Dos 6.22 and Windows for Workgroups 3.11 on an IBM Valuepoint 486 DX2/66. When I open Windows it loads the Program Manager and Main windows but neither the keyboard or mouse work. I can't do anything so have to switch the pc off. The mouse and keyboard work in Dos and worked all through the install process. I know about autoexec.bat files and config.sys files and how to edit them but don't know what I need to add to them (if anything).
I am hoping someone can help.
Kind regards

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