Remedy Action Request System 4.5

System

Remedy Action Request System 4.5

Remedy Action Request System is a powerful and flexible high-end client/server based helpdesk management program. It featured an easy to use design that was based around actual helpdesk needs. It was used in many large businesses

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DreadStorm

I used Remedy when I worked at BMW - Plant 10. Very involved, very thorough little utility. One of the best I've ever used.