I've Gotta Client
I have a possible client for this weekend.
It's really for free but it's good practice to
treat him like a client.
He's 40 years old and just transferred from
one division of Siemens to another. He's
gotten a new laptop with XP Pro. At his
last meeting with his old boss she told him
to just keep the old laptop with Windows
2000. It's full of security stuff he wants to
get rid of.
Partition Magic to shrink his C: partition
and add a new partition and save a disk
image of his current system on the extra
partition first. I have offered to help him
with his project this weekend and IM him
on his main computer while he's trying to
do it.
Any body think of any good suggestions?
Thump
It's really for free but it's good practice to
treat him like a client.
He's 40 years old and just transferred from
one division of Siemens to another. He's
gotten a new laptop with XP Pro. At his
last meeting with his old boss she told him
to just keep the old laptop with Windows
2000. It's full of security stuff he wants to
get rid of.
I told him No. I reccomended that he useNew Client wrote:THW GUYS AT WORK THINK I CAN LOAD UP MY OLD LAPTOP WITH XP AND THAT WILL RID ME OF ALL THE SECURITY SOFTWARE..I'LL TRY IT OUT THIS WEEKEND. LOOKS LIKE YOU'RE SPARED FROM IVAN THE TERRIBLE!
Partition Magic to shrink his C: partition
and add a new partition and save a disk
image of his current system on the extra
partition first. I have offered to help him
with his project this weekend and IM him
on his main computer while he's trying to
do it.
Any body think of any good suggestions?
Thump
Comments
Exactly. I wouldn't mind working with you, I dont' think
If he has to machines, as you seem to indicate, I'd make the image and store it on the other machine incase something screws up. As to removing the security software, OK. I'd recommend some things to install and show him how to use, but you probably don't want to here them/already know what I'm going to say.
And tell him (However you think best) that typing in CAPS when talking to someone is BAD manners!
-Q
His machines do not communicate and the laptop has no burner
so I thought a partition on the same hard drive.
Yeah but we wouldn't do any good. I was never able to get him
to get Netscape for the composer. Anything else? Uh, he knows that Q and I'm the only one he does that for
'cause he knows I can't see good. I don't think I'll mention it.
He's fine with everyone else.
Thump
ARRGH! That's the SECOND time that I sunk myself over... Arrgh!
I was thinking more along the lines of Spybot, SpywareBlaster...
-Q
'cause he couldn't get to some pages but went some
other place when he tried. That fixed it so he might
not get anything else. I'll bring it up with him anyhow
even if he's too busy this weekend. Do you think
we can figure out how to turn off whatever the
security is? Once we have a protected disk image
we can fail and try again.
Thump
-Q
laptop and they put I don't know what all on it.
I wish I really just had it from him for a little while
and see if it shows what it is. If it's just a call
home thing then that'd be alright if it got stolen.
He doesn't seem to know but is sure there's some
kind of Siemens usual security set up.
Thump
-Q
drivers for it. We could try after we get the disk image on
another partition I think but I'd rather use an upgrade if
we could uninstall whatever's there. If he had it here I'd
save it on my external hard drive but he's not. If he tried
and failed he'd be stuck the way he was going to do it.
He never took care of it and had to hand it over to Siemen's
tech place so he's got no restore disk or anything.
Thump
Just Reformat, isntall XP and your set
motherboard but Asus says if it doesn't have certen
numbers they didn't make it and Windows XP won't
run on a clean install. This could really have some
weird stuff in it. I won't feel safe without a backup.
Thump
volunteered to help and was extremely knowledgeable about
Windows 2000. He said he'd have to mull it over. He said he
didn't have his Norton Ghost anymore and I said I'll e-mail it
to you. I told him he
needed to download Winrar and I think that made it worse.
Oh well. It's so easy to scare off a potential client.
Thump
Especially if they don't know too much, or what/however you indicated earlier.
-Q
tech department when they said they wanted to update or something.
They didn't want him to work on it and he hasn't.
Thump
-Q
"As far as the secuirty, one of the biggest probs I see is when I log into windows during initial boot, it has me put in a login,password, and a domain..I can't get in without this domain number. Oh well, me,you and the forum guys will figure it out.."
I knew he didn't have any floppys and would have to get some.
But now I expect he won't have Winrar. Maybe I could zip them.
I need to get them to him before the end of hie workday.
Thump
-Q
and that he still needed a disk image because he had no restore
disk and couldn't turn it in to the tech department to be worked on
anymore.
Thump
this morning 'cause it was spying on me.
He's was having family time tonight and I'm
sure he and his wife were watching a movie.
That's the wrapup for now.
Thump
and let me talk him through the next stage. I thought it was high
noon but it's 11:00. I'll be using my other machine to run the
same thing he's trying to run up to a certain stage. I've finally
gotten him to agree to a repartition and make a disk image
before he does anything else
This advice extends out to everyone.
The tech guy from where he works now said he might be able to
remove the security perameters but his was different in his
department and he would really would like to see it.
I will abort at the first sign of danger. It's Partition Magic against
the Siemens security. Step one in the morning - will it boot to
the floppy? If so what will we see when we first get to see the
partition tables? I better go to bed so I can help that early.
Thump
You'd think that they'd've known enough to disable floppy booting, but some co.s (O)ITs are NOT the smartest.
-Q
-Q
-Q
Partition Magic floppys. He said it had autoexec.bat on
there but after it failed to boot he looked again and it
didn't. He hung up and is trying to see if he can get the
floppys fixed himself now that he understands what has
to be there. He'll call back when he's done. I wish I
was there, I'd be done by now. I took him through
the first one, drilled down to the files and clicked edit,
select all and copied them to the floppy and now the
files are gone. Oh well
Thump