computer keeps restarting when first turn on

nikkigreg1974

I built a new computer and it seems to boot up into windows and then after it's done booting up into windows 8. It will just turn off and right back on. I don't know if it's to cold in the room i got it in. It get down to 55 degrees and it is little damp too. It will it won't work right until the temp on the front of the computer gets up 65 degrees. I don't like leaving it on all night. I am scared that if it keeps doing this it may kill or screw up the computer. thanks for the help.

wingzeroismine

What cpu? If using the stock intel fan ensure that the terribly designed plastic mounting tabs are properly inserted, they are very very poorly designed and the fan could be sitting loosly over the cpu. This entirely sounds like an overheating issue, if not, you could possibly have bad memory too, and its at least something to test, but after confirming that the cpu fan is properly secured.

Kirk

Try booting into Safe Mode and looking at the event logs (eventvwr). If a Windows error code is being generated before it shuts down, this could lend some valuable insights into what kind of software/hardware issues you are dealing with.

That said, try with a Linux Live CD or something. That will narrow down the issues significantly as well if the computer boots and runs on that reliably.

Another thing you can do, since you think it's overheating, your BIOS may have event logs which could keep track of temperature events. Boot into the BIOS and poke around.

nikkigreg1974

well here what my computer has in it

Operating System
Windows 8.1 Pro N 64-bit
CPU
AMD FX-6300 66 °F
Vishera 32nm Technology
RAM
6.00GB Dual-Channel DDR3 @ 668MHz (9-9-9-24)
Motherboard
ASUSTeK COMPUTER INC. M5A97 LE R2.0 (Socket 942) 72 °F
Graphics
2070W (1600x900@60Hz)
E182H (1366x768@60Hz)
1023MB NVIDIA GeForce GT 610 (ZOTAC International) 110 °F
Storage
465GB Hitachi HDS721050CLA362 (SATA) 83 °F
186GB Seagate ST3200826AS (SATA) 79 °F
Optical Drives
HP DVD Writer 1270d
Audio
Realtek High Definition Audio

right now the temp inside the case is 61.5 and the temp in the room is 57. I can't turn the temp up in the room since there only one heat source and that's in the living room. I have had this on for about 8 hours since i type this and it running good. It's when i first turn it on in the morning when it has cooled off over night. I was told by a computer guy at best buy today that moisture maybe condensing inside it at night at temp being in the mid 50's in the room and when i turning it on it's shorting out on the motherboard. thanks for the help i getting.

wingzeroismine

if moisture were condensing inside the case you would see visible quantities of water, and that is very much an unlikely scenario, also, computers do not need to be warmed up at all, the colder the parts run the better, no room temperature will be too cold.

If your temperatures listed are really in Fahrenheit then you're system is running exceptionally cold... your video card is rather toasty but is likely a fanless model so hopefully its not causing the shutdown issues either.

BlueSun

Check the power supply as well. An overloaded power supply can also present this type of issue.

nikkigreg1974

no the video card has a fan on it and it's a small one. The power supply is brand new. It's a APEVIA ATX-CB700W . I will open the case up and check it and check all the other plugs to make sure the plugs are tight.

BlueSun

The age of the power supply is not what I was talking about, but rather the wattage / quality of it.

The wattage should be plenty, but it does look like it's a low quality power supply. It may or may not be the cause of your issues, but regardless, I'd look at getting something better. If it's not causing problems now, it might in the future.

The power supply is one area you should never, ever cheap out on. It's responsible for providing clean, stable power to the entire system, if you cheap out on it, it can cause all kinds of quirky issues.

I have seen BSODs caused by the power supply not outputting clean power. I've seen bad PSU's take out hard drives, motherboards, etc. It's just not worth saving a couple of bucks.

Kirk

BlueSun wrote:

I have seen BSODs caused by the power supply not outputting clean power. I've seen bad PSU's take out hard drives, motherboards, etc. It's just not worth saving a couple of bucks.

I'll second this. It's very tempting to cheap out on something that doesn't serve an obvious functional purpose in making your computer faster\better, but trust me the PSU does make a difference in reliability long term.

I usually buy CoolerMaster. Some of my friends don't recognize this as a name brand, but I've bought enough of them that I trust them.

BlueSun

I've only had one coolermaster PSU, it was decent in terms of reliable power, but the fan died pretty early on. After I replaced the fan, it did ok until I upgraded.

I have an OCZ in my current desktop. It's done rather well. Cable management was a bit of a pain, but it's clear it wasn't designed for a case that bottom mounts the PSU.

I've used Silverstone in my last two builds. Just simple APU systems. They've been holding up rather well. But the model that I got also had horrible cable management.

nikkigreg1974

This problem started right after the bios updated itself. The asus program for this motherboard will update the bios automatically and it did the day after i installed the program off the cd. I forgot all of about that.

wingzeroismine

Well bios updates can frequently revert any customizations, so make sure things like memory timings/speed are correct, though they are likely downclocked to 1333 and should be perfectly stable at that point too....

DRiley5998

Did you use heat sinking grease on the cpu before mounting the cpu fan?

If not it will cause the cpu to overheat within minutes.

Alex_theman

Kirk wrote:

BlueSun wrote:

I have seen BSODs caused by the power supply not outputting clean power. I've seen bad PSU's take out hard drives, motherboards, etc. It's just not worth saving a couple of bucks.

I'll second this. It's very tempting to cheap out on something that doesn't serve an obvious functional purpose in making your computer faster\better, but trust me the PSU does make a difference in reliability long term.

I usually buy CoolerMaster. Some of my friends don't recognize this as a name brand, but I've bought enough of them that I trust them.

My Rosewill has not broken on me