Do Not Write Us Email About...

Duff

Problems using the software you downloaded. I don't have the time, nor do I give a rat's ass, if it works for you or not.

I haven't tested and used every piece of software, so for the most part I don't know if it works or if it doesn't.

Post here if you have problems, but don't email me.

Bash

Easy, remove the public email address. If they can't figure it out themselves, they shouldn't even touch a floppy disk.

Q

*Sigh*

-Q

Duff

That's easy enough to say, but I want a more direct form of communication when it's needed. I think I'll make a form that makes sure people aren't submitting "omg it don't work" emails.

BOD

That's what the forum is for, support.

Q

Just post a note on the contact page that says "Please do not submit questions about installation, configuration or troubleshooting. Such questions, along with bug reports, suggestions for changes, new abandonware, etc. should be made to the forum (Which allows guest posting). Other people may have already solved this problem, and suggestions are better served by attaining support from others."

-Q

BlueSun

Don't forget to add something about checking the date of posts before replying to them :P

alexzarach

So what if someone posts on a 2 year old post? It helps those with similar problems, who haven't found an answer yet.

Q

The posting time bit belongs on the forum, not in an Email message. I'll try and write something up in N&A later and sticky it.

-Q